FAQ

What types of marble do you sell?

We specialize in a variety of home decor items crafted from marbles, including vases, lampshades, kitchen tools such as mortar and pestle, egg trays, games like tic-tac-toe, keychains, display pieces, vanities, trays, and more. Each item is carefully designed to bring elegance and functionality to your living space.

Are the marbles in your shop handmade?

Our marbles are artisan-made. While some aspects of the process may involve the use of machinery, each marble is meticulously crafted by skilled artisans, ensuring a unique and high-quality product.

Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on the destination.

How do I clean the marble?

To clean marble, use a mild detergent or stone cleaner and warm water. Avoid acidic cleaners or abrasive materials that can damage the surface. Wipe up spills promptly to prevent staining.

Do you accept returns or exchanges?

Due to the custom nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us and we will do our best to resolve it.

Do you accept customized requests?

Yes, we accept customized requests! We understand that everyone has unique preferences and needs, and we are happy to work with you to create a personalized solution.

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Please contact us for more information on pricing and discounts for large quantities.

How do I contact customer support?

You can contact our customer support team via email hello@marblecraftco.com, through the contact form on our website, or connect with us on social media. We strive to respond to all inquiries within 24 hours.